Attention Pitney Bowes printer and document customers! Konica Minolta Business Solutions (Canada) has recently acquired Pitney Bowes Canada’s Document Imaging Solutions and therefore you’ll need to make sure you have a Sharp authorized service partner to service your Sharp printers.
What This Means For You
Yes it’s true. Now that Konica Minolta has acquired the document and imaging division of Pitney Bowes, you’ll need to make sure you have a Sharp authorized service partner to service your Sharp printers.
Konica Minolta will not have access to genuine Sharp parts or toner; Konica Minolta technicians will not have access to Sharp service and support; and finally, since Konica Minolta is not a Sharp authorized service provider their technicians are not equipped to provide the level of excellence or expertise required to service Sharp printers.
Only technicians from Sharp authorized servicing partners are in a position to provide the required technical expertise, as well as Sharp parts and supplies. Ultimately, Sharp authorized service partners optimize the performance of your Sharp technology and maximize the lifespan of your device.
Other benefits include:
- Sharp authorized technicians are factory trained and have extensive years of experience int he field.
- Sharp authorized technicians have a direct link to Sharp’s engineering team for quick issue resolution.
- Genuine Sharp parts and supplies are available and easily distributed.
- Online tools to place service or toner requests and monitor the progress of service requests, reporting on the performance of printing devices and access to invoices online are available through Sharp authorized dealers.
What To Do Now
If you are a Pitney Bowes customer with Sharp printers then as a solution, we invite you to contact CIP Document Solutions as we are a Sharp authorized dealer equipped with a full staff of Sharp factory trained technicians.
We would be very pleased to work with you on transitioning your service agreements, or creating new service agreements, to CIP Document Solutions so that your Sharp print environment remains up-and-running and in peak condition.
To learn more please give us a call at 1-800-265-4350.