Avaya Calling for Microsoft Teams

avaya calling for ms teamsAvaya Calling for Microsoft Teams is an application that seamlessly integrates Avaya calling into Microsoft Teams. Avaya Calling for Microsoft Teams uses Avaya Workplace Client for call control and call handling.

View contact categories

With Avaya Calling for MS Teams you can view the following categories of contacts in the Avaya Contacts tab of the Avaya Calling for Microsoft Teams application:

Retrive Favourites

Avaya Calling for Microsoft Teams retrieves your favorite contacts from Avaya Aura® Device Services. Favorites get synchronized with favorite contacts in Avaya Workplace Client.

Retrieve Avaya Contacts

Avaya Calling for Microsoft Teams retrieves Avaya Contacts from Avaya Aura® Device Services. Avaya Contacts get synchronized with Workplace Contacts in Avaya Workplace Client.

Retrieve Office 365 Contacts

Avaya Calling for Microsoft Teams retrieves your Office 365 contacts for quick calling.

Perform actions

You can perform the following actions from the Avaya Contacts tab.

Audio / Video Calling

Make an audio or video call using Avaya Workplace Client. You must install, configure, and log in to Avaya Workplace Client to make calls.

send email

Send an email using the native application.

messaging

Compose a message using Microsoft Teams.

organize favourites

Change the order of your favourites.

search

Search for an enterprise contact in Avaya Contacts and Office 365 Contacts.

add contacts

Add an enterprise contact to Avaya Contacts and Favorites.

remove contacts

Remove an enterprise contact from Avaya Contacts and Favorites.

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