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CIP Office Technology has been providing industry leading wide-format, MFP, copier, and imaging solutions since 1981.
CIP Office Technology
940a – 11 Avenue SW, Calgary AB, T2R 0E7
Well we've seen this before in Alberta haven't we? Like roaches that just can't be exterminated completely, every few months toner scammers, or toner pirates as we call them, rear their ugly phone scam in an attempt to steal money from hard working peeople.
Don't fall victom to this old scam... please!
"Hello, this is Sylvia and I am your toner supplier."
"I'm giving you a courtesy call to let you know there is a price increase coming at the end of this month so I want to give you an opportunity to stock up on your toner before the price increase. Can I send you over a 3 month supply?"
"Also we are running a promotion this month and if your order exceeds $2,000 we will include free shipping, plus throw in a brand new iPad for you!"
These toner pirates will call, fax, or email your office to obtain some basic information about your equipment from an unsuspecting employee and then send out an order confirmation for toner.
They will ask for a credit card or purchase order with the ruse that you are getting a special discount, free shipping, and sometimes a prize like a free iPad for placing the order.
Several of our customers have fallen prey to this vile scam in the past and there is little or no recourse to send back the toner and recover their money – if it indeed the toner even arrives. We hope we've gotten the word out this time.
With CIP Document Solutions you get a sort of built-in protection. While not protection against being scammed, you do have the protection of knowing that all our blanket service agreements always includes free toner – you do not pay anything additional for toner.
In other words, you will never get a legitimate call from us trying to sell you toner if you are on a service agreement.
Slick talking criminals have been pulling this scam for years and have cost their victims – small and large businesses, schools, government agencies, and non-profit institutions - an estimated $100 Million per year in North America alone!
To protect yourself, CIP Document Solutions provides you with free toner as part of our blanket service agreement. and we know who you are and what equipment you have. We do not call to confirm or verify any of this information.
Moreover, your Sharp printer is equipped with the Toner Smart feature that alerts us when you need toner so we can confirm your need and send you toner for free automatically.
CIP Document Solutions does not use any third party for any billing or shipping of your toner.
If you think you are a recipient of one of these calls just tell them you have to check. Get their phone number and company name. They usually just hang up.
When you're ready to take the next step we're just a click away. Simply start a chat and one of our specialists will get you on your way.